Role overview
You will look after the environments we run for clients under managed-service agreements — spotting problems before they cause disruption and keeping systems patched, monitored and documented.
This is an evergreen track — a permanently open talent pipeline rather than a dated vacancy. We review applications continuously and open a seat when we meet the right person.
Key responsibilities
- Monitor managed environments and act on alerts.
- Perform scheduled maintenance and updates.
- Troubleshoot operational problems across systems and services.
- Handle routine technical administration for client accounts.
- Contribute to monthly service reviews with clear reporting.
Required skills & qualifications
- Experience in a managed service provider or IT operations role.
- Working knowledge of server administration and monitoring tools.
- Methodical approach to change and maintenance windows.
- Comfortable owning a portfolio of client environments.
Preferred qualifications
- Experience with remote monitoring and management (RMM) platforms.
Relevant tools & technologies
- RMM platforms
- Monitoring tools
- Linux
- Windows Server
Application process
Send your CV and the work that best shows how you think — links, repos, decks or campaigns. We reply to every application within seven days, and the full five-step process (including a paid working session) is published on the careers page.
Apply for Managed IT Services Engineer